Few people are answering
- Look at Reports > Phone line pickup. A line flagged “Low pickup” may be marked as spam by carriers. Try another number or line (your Marvo contact can add one), and let a country rotate between lines.
- Look at Reports > When people pick up and move your calling hours to the times that work.
- Check the caller ID your line shows. Some networks hide or replace foreign numbers.
- Keep scripts short and the first line clear: people hang up on long openings.
- Do not widen hours or retries to compensate: calling people more often lowers pick-up and can break local rules.
Marvo warns you in the bell when a line has 10+ calls in 7 days and under 15% answered.
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