Place a single call

Use New call (on Home or Calls) to phone one person right now, for example to test, or to follow up with someone you just spoke to.

Steps

1. Press New call.
2. Enter the Phone number with the country code. Marvo shows which country it belongs to and uses that country’s rules and phone line.
3. Optionally add the person’s Name, so the AI can say it.
4. Choose the Call type (what the call is for) and, for sales calls, the Offer.
5. Choose which line to Call from if you have more than one.
6. Look at Before dialling. If it says “All checks pass”, press Place call. If it says Held, it tells you why.

Why a call can be held

• Stop all is on.
• Test mode is on and the number is not on your allowed list.
• It is outside your calling hours or days.
• You have reached today’s call limit or budget.
• The person is on your do-not-call list.
• The number was already called today, or twice this week (a guard against annoying people).
• The number’s country is switched off, or not set up.

See A call was not placed for what to do about each one.

Calls already placed show on the Calls board; see The Calls page.