Stop all and the do-not-call list

Stop all

The red Stop all button is always at the top right. Pressing it (and confirming) stops every new call, from the dashboard and every campaign. Calls already ringing or in progress finish. A red bar stays across the top until you press Resume calling. It is stored in the system, so it survives a restart.

The do-not-call list

Settings > Calling and compliance holds the list.

• Automatic: if a person says to stop calling, Marvo adds their number (English and Arabic phrases are recognised).
• Manual: add a number (with country code) or remove one. Removing asks you to confirm and is recorded in the Activity log.
• Leads on the list are never dialled, in any campaign, callback or re-engage list.

Replies to emails or texts are not read by Marvo: if someone asks you to stop by reply, add their number to the list yourself.