Call a new lead within seconds
Leads that are called within a minute are far more likely to talk. Instant lead response lets your website form or CRM send a lead to Marvo, which then dials within seconds, using the same rules as every other call (hours, limits, do-not-call, country).
Set it up (owners)
- Open Settings > Connections > Instant lead response.
- Choose the call type, the offer and the country for local numbers (used when a number arrives without its country code).
- Press Create access key and copy it now: it is shown only once. Making a new key stops the old one working immediately.
- Switch it on.
- Have your form or CRM send each new lead to Marvo with that key (the card shows an example request).
Marvo records when each lead arrived. A lead that arrives outside calling hours is called at the next opening.
Reports > Speed to lead shows how fast leads were first called and how many answered. Nothing is called until you switch this on, and you decide who may use your key.
If a person gave their number on a form, keep a record of when and how they agreed to be called; Marvo can hold calls whose recorded permission is older than a number of days you choose (Settings > Calling and compliance > Permission valid for).