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Setting up your AI

Call types, what the AI knows, and the front desk

Call types: what each call is forA call type is the script and goal for a kind of call: cold outreach, warm follow-up, booking, feedback or an interview.What the AI knows: KnowledgeThe AI states only what you write in Knowledge. Add each service or product, the price rules, proof it may cite and what it must never promise.The front desk: answering your phone lineThe front desk lets the AI answer calls to your number, answer from your Knowledge and pass callers to the right person.How the AI talks to peopleIts name, how it introduces itself, what it says when asked if it is an AI, and when it ends a call.